FAQ
FAQ
Do you ship internationally?
Unfortunately we do not ship internationally. Please see our stockist page for some of our retailers that do.
Do you use any harmful substances in the manufacture of your products?
At Bubba Blue we take great pride in the quality and safety of our
products for baby and nursery. We do not use any harmful or toxic
substances or dyes in the manufacture of our products.
What is Bamboo?
Our Award winning bamboo baby collection is made from Bamboo Viscose fibres. Viscose Rayon is derived from Bamboo.
Our Bamboo Viscose products are silky smooth and soft and perfect for babies delicate skin.
What is Jersey?
Jersey is a lovely soft stretch fabric, much like your favourite
t-shirt. It has just the right amount of stretch and is a nice weight
for the colder months. We make cotton, bamboo viscose* and cotton/bamboo viscose* jersey products for baby.
Do you have cotton baby sheets?
We have a number of collections that include 100% cotton baby sheets including our Organic Cotton collection. We also make baby sheets in Bamboo Viscose*. Our fabric contents are listed on the individual product listings.
Will your cot fitted sheets fit a large cot such as Boori?
Our cot fitted sheets are a generous size and fit the Boori cot.
Can the Bubba Blue Sleep Pouch be used for a newborn?
Yes, it can be. We have sleep pouch sizes that suit a newborn. Always ensure the breathing panel covers only up to the baby’s chest. The age tabs are a guide (in the cot size sleep pouches only). Adjust the length required to suit baby, as every baby’s age / height is different.
Can the Bubba Blue Sleep Pouch be used for a swaddled newborn?
Yes, it can be. Depending on the warmth required, use a lightweight or medium weight swaddle wrap or swaddle sleepbag with the sleep pouch. Each baby regulates their temperature differently. Regularly check on baby to ensure their body temperature is comfortably warm. Once baby starts to roll, they do not need to be swaddled.
Can the Bubba Blue Sleep Pouch be used as a sleeping bag?
Yes, it can be. Although the TOG rating of the sleepbag must be
considered to avoid baby getting too warm. Each baby regulates their body temperature differently. Regularly check on baby to ensure their temperature is comfortably warm.
What does baby wear with the Bubba Blue Sleep Pouch?
A useful guide is to dress baby as you would dress yourself: to be
comfortable, neither too hot nor too cold. If wearing a sleepbag, dress with lighter layers underneath. The number of layers varies as each child’s body temperature & environment is different. Carers should use their discretion to determine what is most suitable for the child.
What safety standards are your products tested to?
All of our products are tested to the highest Australian safety
standards to ensure the utmost protection for your precious baby.
Are your products designed/made in Australia?
All our products are proudly designed in Australia by our talented Melbourne and Sydney based design teams. Where possible we manufacture locally, with our skincare, hand sanitiser and wool baby blankets being
proudly Australian Made.
What is a TOG rating?
The TOG rating on our sleep bags and Breathe Easy® Baby Sleep Pouch
determines its warmth. The higher the number, the warmer the sleep bag.
0.5 & 0.2 tog - Perfect for summer, hot weather, holidays, and very warm rooms (ideal for room temperatures 24-27°C)
1.0 tog - Just right for mild weather and day time naps (ideal for room temperatures 20-23°C)
2.5 & 3.0 tog - Cosy for cold weather (ideal for room temperatures 16-20°C)
3.5 tog - Cosy for cold weather (ideal for room temperatures 12-16°C)
Whether you are after a baby sleeping bag or sleep pouch we have a sleep solution for your baby.
Do your baby blankets have a TOG rating?
A tog rating refers to the warmth of a wearable garment such as sleeping bags or swaddle suits, and indicates the number of blankets a sleeping bag or swaddle suit is equivalent too, so therefore we don’t assign a tog rating to blankets.
Is your hand sanitiser suitable for children?
Our foaming hand sanitiser is proudly Australian Made from quality ingredients, it is free of alcohol which makes it gentle on hands and perfect for the entire family.
Why do I need a Bubba Blue Mattress Protector?
Our mattress protector's waterproof TPU layer protects the mattress against bed wetting accidents, and everyday spills and stains.
It helps protect and prolong the life of your mattress, as it provides protection from mould, dust mites and bacteria allergens that may be present in the mattress.
The
dense & tightly woven construction of the polyurethane layer not
only provides a waterproof layer but prevents dust mites & allergens
from moving through from the mattress to the top layers.
No
harmful substances have been used to treat our fabrics to create this
protection, rather we focus on sourcing the highest quality yarns and
construct a mattress protector that is practical, safe & comfortable
for baby.
Do I need a sheet with my mattress protector?
For ultimate comfort we recommend having a fitted sheet on top of your mattress protector. You can select from our cotton percale, cotton jersey, organic cotton and bamboo selections depending on the level of
comfort and warmth you require.
What is the difference between your Bamboo Waterproof Mattress protectors and yoru Breathe Easy Quilted Mattress protectors?
All of our products including
mattress protectors are free of harmful substances. Both ranges are fully fitted with a TPU waterproof layer.
Our award winning bamboo collection has a bamboo viscose layer, derived from bamboo.
The Breathe Easy mattress protector has a cotton top layer which is quilted/padded.
What is your refund/return policy?
Please visit our Refund & Returns page at this link for detailed information.
When will my order arrive?
Estimated delivery times within Australia are approximately 5 to 11 working days for our flat rate delivery depending on your location.
Some remote destinations and locations such as WA and NT may take longer.
Please allow additional time during sale or public holiday
periods.
Click & Collect is now also available from our Clayton
South VIC warehouse. Please visit our shipping page for further information.