FAQ
FAQ
Do you ship internationally?
Unfortunately we do not ship internationally. Please see our stockist page for some of our retailers that do.
Do you use any harmful substances in the manufacture of your products?
At Bubba Blue we take great pride in the quality and safety of our products for baby and nursery.
We avoid the use of harmful or toxic substances or dyes in the manufacture of our products, in line with applicable safety standards
What is Bamboo Viscose?
Our Award winning bamboo viscose baby collection is made from Bamboo Viscose fibres. Viscose Rayon is derived from Bamboo.
Our Viscose Rayon from Bamboo products are silky smooth and soft and ideal for babies' delicate skin.
What is Jersey?
Jersey is a lovely soft stretch fabric, much like your favourite t-shirt. It has just the right amount of stretch and is a nice weight
for the colder months.
We make cotton, viscose rayon from bamboo and cotton/viscose rayon from bamboo jersey products for baby.
Do you have cotton baby sheets?
We have a number of collections that include 100% cotton baby sheets including our Organic Cotton collection. We also make baby sheets in viscose rayon from bamboo. Our fabric contents are listed on the individual product listings.
Will your cot fitted sheets fit a large cot such as Boori?
Our cot fitted sheets are a generous size and fit the Boori cot.
Can the Bubba Blue Sleep Pouch be used for a newborn?
Yes, it can be. We have sleep pouch sizes that suit a newborn. Always ensure the breathing panel covers only up to the baby’s chest. The age tabs are a guide (in the cot size sleep pouches only). Adjust the length required to suit baby, as every baby’s age / height is different. Please see the product listing for more details.
Can the Bubba Blue Sleep Pouch be used for a swaddled newborn?
Yes, it can be. Depending on the warmth required, use a lightweight or medium weight swaddle wrap or swaddle sleepbag with the sleep pouch. Each baby regulates their temperature differently. Regularly check on baby to ensure their body temperature is comfortably warm. Once baby starts to roll, they do not need to be swaddled. Please see the product information and instruction sheet for more details.
What safety standards are your products tested to?
All of our products are tested to the highest Australian safety standards to ensure the utmost protection for your precious baby.
Where are your products made/designed?
All of our products are proudly designed in Australia by our talented Melbourne and Sydney based design teams. Where possible we manufacture locally, with our skincare & hand sanitiser being proudly Australian Made. Our linen and manchester lines are made in our trusted China and Pakistan factories and tested to strict quality control guidelines and Australian Standards.
What is a TOG rating?
The TOG rating on our sleep bags and Breathe Easy® Baby Sleep Pouch
determines its warmth. The higher the number, the warmer the sleep bag.
0.5 & 0.2 tog - Perfect for summer, hot weather, holidays, and very warm rooms (ideal for room temperatures 24-27°C)
1.0 tog - Just right for mild weather and day time naps (ideal for room temperatures 20-23°C)
2.5 & 3.0 tog - Cosy for cold weather (ideal for room temperatures 16-20°C)
3.5 tog - Cosy for cold weather (ideal for room temperatures 12-16°C)
Whether you are after a baby sleeping bag or sleep pouch we have a sleep solution for your baby.
Do your baby blankets have a TOG rating?
A tog rating refers to the warmth of a wearable garment such as sleeping bags or swaddle suits, and indicates the number of blankets a sleeping bag or swaddle suit is equivalent too, so therefore we don’t assign a tog rating to blankets.
Is your hand sanitiser suitable for children?
Our foaming hand sanitiser is proudly Australian Made from quality ingredients, with no added alcohol which makes it gentle on hands and ideal for the entire family.
Why do I need a Bubba Blue Mattress Protector?
Our mattress protector's waterproof TPU layer protects the mattress against bed wetting accidents and everyday spills and stains.
It helps protect and prolong the life of your mattress, as it helps provides protection from nasties that may be present in the mattress.
Do I need a sheet with my mattress protector?
For ultimate comfort we recommend having a fitted sheet on top of your mattress protector. You can select from our cotton percale, cotton jersey, organic cotton and viscose rayon from bamboo selections depending on the level of
comfort and warmth you require.
What is the difference between your Bamboo Waterproof Mattress protectors and yoru Breathe Easy Quilted Mattress protectors?
All of our products including
mattress protectors are free of harmful substances. Both ranges are fully fitted with a TPU waterproof layer.
Our award winning bamboo collection has a bamboo viscose layer, derived from bamboo.
The Breathe Easy mattress protector has a soft top layer which is quilted/padded.
What is your refund/return policy?
Please visit our Refund & Returns page at this link for detailed information.
When will my order arrive?
Estimated delivery times within Australia are approximately 5 to 11 working days for our flat rate delivery depending on your location.
Some remote destinations and locations such as WA and NT may take longer.
Please allow additional time during sale or public holiday
periods.
Click & Collect is now also available from our Clayton
South VIC warehouse. Please visit our shipping page for further information.