Last updated October 11, 2025

Bubba Blue Australia operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Bubba Blue Australia is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, fulfill your orders, and improve your experience.
• Marketing and Advertising. We use your personal information to send promotional communications and show online advertisements for products or services based on your interests.
• Security and Fraud Prevention. We use your personal information to authenticate your account, detect fraud, and protect our Services.
• Communicating with You. We use your personal information to provide you with customer support and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to legal requests.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, including:

• With Shopify, vendors, and other third parties who perform services on our behalf (e.g. payment processing, shipping, customer support).
• With business and marketing partners to provide advertising or marketing services. For example, we use Shopify to support personalized advertising.
• When you direct or consent to our disclosure of information, such as to ship products or through social media integrations.
• With our affiliates or within our corporate group.
• In connection with a business transaction such as a merger or acquisition, or to comply with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes certain personal information about your interactions with our store and other merchants to provide and improve the Services. To learn more about how Shopify uses your information, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. We are not responsible for the privacy or security of such sites. Please review their privacy policies before providing any information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe a child has provided us with information, please contact us to request deletion.

Security and Retention of Your Information

While we take reasonable measures to protect your information, no transmission or storage system is completely secure. We retain your personal information only as long as necessary for the purposes described in this policy.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or transfer your personal information, or manage your communication preferences. You may exercise these rights by contacting us using the details below.

Complaints

If you have complaints about how we handle your data, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside your country of residence. Where applicable, we rely on standard contractual clauses or equivalent safeguards.

Changes to This Privacy Policy

We may update this policy from time to time. The updated policy will be posted on this website with the new “Last updated” date.

Contact

If you have any questions or requests, please email customerservice@bubbablueonline.com.au or write to:

Bubba Blue Australia
138 Fairbank Road
Clayton South, VIC 3169, Australia